Delivery

All orders are shipped promptly, securely, and with tracking through our trusted local and international courier partners.

Our delivery partners include:

• 📦 Azərpoçt
• 🚚 DHL Express
• 🚚 UPS
• 🚚 FedEx

The most suitable courier is automatically selected based on your location and the desired delivery speed.

Delivery Time Estimates:

• Within Azerbaijan: 1–3 business days
• European countries: 7–12 business days
• USA and other countries: 9–20 business days

Note: Delivery times may vary due to public holidays, customs delays, or weather conditions.

Shipping Fees: Calculated automatically at checkout and added to your order total.

During promotional campaigns, free shipping may be available for orders above a certain value.

Customs and Import Taxes: Customers are responsible for any applicable customs duties and taxes imposed by their country.

These charges are not included in the product price or shipping cost.

Tracking Information: Once your order is shipped, a tracking number will be emailed to you.

Please make sure to check your inbox, especially emails from ceo@guraba.com.

Shipping Address: Please ensure your shipping address is complete and accurate when placing an order.

GURABA is not responsible for delays or lost shipments due to incorrect or incomplete address details.

Undeliverable Packages: If a package is returned due to an incorrect address or refusal to accept, additional shipping charges may apply for resending.

Returns

Items returned within 14 days of their original shipment date in like-new condition are eligible for a full refund or store credit.

Refunds will be processed back to the original payment method used at checkout.

Customers are responsible for return shipping costs. Original shipping and handling fees are non-refundable.

All sale items are considered final and cannot be returned.

Help

If you have any questions or concerns about delivery, feel free to contact us:

Email: ceo@guraba.com

Phone: +1 302 60 23 101